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Warranty System

Scope: Vivanco provides for today’s networking needs with the added security of a 25-year system channel warranty. The 25-year system warranty applies to structured cabling installations that have been carried out by an approved Channel Partner with 100% Vivanco products and conforming to all Vivanco requirements.

Product Warranty

1. 5 YEARS when bought from Authorised Resellers
2. 20 YEARS when offered by authorised installers.
3. 25 YEARS when offered by PLATINUM PARTNERS
4. 100% Testing and report is required – no onsite audit required.
5. One to One exchange for products due to manufacturing defects.

System Warranty

1. 20 YEARS when offered by authorised installers.
2. 25 YEARS when offered by PREMIUM installers
3. 100% Testing and Report is required – Onsite sample audit is required.
4. One to One exchange for products due to manufacturing defects.
5. Meets VIVANCO installation requirements

Applicable Standards

1. ISO/IEC
2. ANSI/TIA.EIA
3. ITU

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